Question 1

Why is my laser not turning on?

Accepted Answer

Check the batteries. They may be in the wrong way or need replacing.
Check the battery compartment for signs of damage and ensure that the compartment is clean and that the battery terminals are not bent.

Question 2

Why does my laser keep switching off?

Accepted Answer

Check the batteries. They may need replacing.
Check the battery compartment for signs of damage and ensure that the compartment is clean and that the battery terminals are not bent.

Question 3

Why is my laser not levelling off?

Accepted Answer

The laser level may be outside its self levelling range and may require an adjustment before self-levelling can commence.
The laser level may have impact damage.

Question 4

Why can't I see the laser beam outdoors?

Accepted Answer

In bright outdoor conditions the laser beam will be over powered by the strength of the sun. If you are working outdoors it is recommended to use a detector which will locate the position of the beam even when you can't see it with the naked eye. A detector may be included in your laser kit or be available to purchase separately.

Question 5

What is the difference between red, green, and purple beam lasers?

Accepted Answer

Whilst there is no difference in visibility between red and green beam outdoors, green beam lasers have improved visibility indoors. For this reason, green beam lasers are often popular for those using them for indoor applications. Below are some advantages and disadvantages of both red beam and green beam. RED BEAMAdvantages:- Less expensive in comparison to green beam lasers- Longer battery life in comparison to green beam lasers Disadvantages:- Indoor visibility is diminished GREEN BEAMAdvantages:- Improved visibility indoors Disadvantages:- More expensive in comparison to red beam lasers- Shorter battery life in comparison to red beam lasers- More care must be taken around class 3 green beam lasers due to increased eye sensitivityPURPLE BEAMAdvantages:- Improved line sharpness- Improved accuracy Disadvantages:- Shorter battery life in comparison to red beam lasers

Question 6

My remote control won't connect to the laser level. How can I connect it?

Accepted Answer

The remote control may be on a different channel to the laser level. Download the instruction manual for your product here to change the channel.

Question 7

My digital detector with auto-alignment won't connect to the laser level. How can I connect it?

Accepted Answer

The digital detector may be on a different channel to the laser level. Download the instruction manual for your product here to change the channel.

Question 8

My digital detector with auto-alignment is receiving false or inaccurate readings. What can I do?

Accepted Answer

The detector may be receiving interference when operating in the vicinity of another laser level on the job-site‭. ‬In this instance‭, ‬changing the wireless connection channel will prevent any interference‭.‬  Download the instruction manual for your product here to change the channel.

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